privacy policy.
Updated 30h Aug 2020
Welcome to Team X Studio’s privacy policy. teamx.ca cares very deeply about the privacy of its visitors and users, and is fully committed to protect their personal information, and the rights and choices available to our visitors and users regarding such information.
We strongly urge you to read this policy and make sure you understand it, before you access or use any of our services.
This Team X Studio Privacy Policy (“Privacy Policy”) describes how we (“teamx.ca”, “Team X”, “we”, “our” or “us”) collect and use information pertaining to each of our unregistered visitors and registered users, including users with Paid Services (each, a “Visitor” or “User” (respectively), or “you”), in connection with their access to and use of Team X Studio’s website (the “Website”), and related services (collectively, the “Services”).
The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information, as well as an explanation of your statutory rights. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.
Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website, application or service, and avoid or discontinue all use of any of our Services. If you have any questions or concerns regarding this policy, please contact us at ben@teamx.ca.
Type of information we collect:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including but not limited to name, email, password, communications); payment details (including but not limited to credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect this information:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why we collect this information:
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we store, use, share and disclose our site visitors’ personal information:
Our company is hosted on the Domain.com platform. Domain.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Domain.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Domain.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with our site visitors:
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies and Tracking Tools:
We use a minimal number of cookies on our website. To find out more about this, head to our dedicated cookies page here. Cookies are harmless when used responsibly.
Privacy Policy Updates:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and Contact Information:
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ben@teamx.ca